Xtratufboots.com offers Free Shipping and Free Returns for all orders within the entire US. We cannot fulfill orders outside the US at this time.
- UPS GROUND: FREE 5-7 DAY DELIVERY within the continental US
- UPS 3 Day Select: Flat Rate $13: Delivery by the end of the third business day. No weekend delivery.
- UPS 2 Day: Flat Rate $22 within the continental US
- UPS Next Day Air: Flat Rate $55
For Alaska and Hawaii, we offer:
- UPS 2nd Day AK-HI: NOW FREE!
- USPS Priority Mail 3-5 Days AK-HI: Flat Rate $25 when shipping to a PO Box
Order Processing, Ship and Delivery Schedule for US orders
- Orders placed M-F before 3PM EST generally ship the same day.
- Orders placed M-F after 3PM EST generally will ship the following business day.
- Orders placed Sat-Sun will ship the following Monday.
- Expedited orders are shipped the following business day (see ship schedule above).
Online Returns Policy
If you have purchased boots through our website, and our boots don't meet your expectations on fit or appearance, they may be returned within 30 days of order date using the return shipping label included with your shipment. The product must be in NEW condition and have ALL packaging material, original tags and labels in place. Failure to comply with the returns policy will force a quality inspection that will result in a delay receiving any credit to your account. Customers in Alaska or Hawaii, please contact our Customer Care team for Return Shipping Instructions.
See our Returns and Warranty pages for more information or contact our Customer Care team.
SHOPPING OUR SITE:
Once you have confirmed your order, you will receive two e-mails:
- The first e-mail will be sent immediately to the e-mail address you provided during checkout, to confirm the order. This e-mail will contain your order number. You will need this number to track your order online, or to make a return or exchange at a later date.
- The second e-mail will be sent once the order has been processed and shipped from our distribution center. This e-mail will contain the UPS tracking number for your purchase.
All orders are subject to bank authorization prior to processing. Your credit card will be billed once the order has been processed and shipped from our distribution center. Your credit card statement may say HSP Footwear XTRATUF® Boots as Honeywell Safety Products (HSP) is the parent company of XTRATUF®.
Payments We Accept
Xtratufboots.com accepts the following forms of payment: Visa, MasterCard, American Express, and Discover. At this time we cannot accept PayPal, cash, CODs, checks, money order, or bank gift cards.
The name and billing address you provide must match the name and billing address on record with your credit card company.
Your credit card will be billed once the order has been processed and shipped from our distribution center.
We do not accept foreign credit cards or cards issued outside the United States. All credit cards must have a billing address within the US.
Secure Safe Shopping
Although we cannot guarantee the security of internet transactions, we are using industry standard encryption to ensure that the information you send us reaches only XTRATUF®. Our site transactions are secured by DigiCert (www.digicert.com), a leading company in the field of eCommerce security. Credit card transactions are processed through Authorize.net.